Produce, manage, and optimize self-service content strategies and programs, focusing heavily on repeatable innovation. Collaborate with cross-functional teams to streamline operations, enhance efficiency, and drive improvements in key organizational metrics. Requires a keen interest in the crypto industry and the ability to translate complex topics into understandable content.
Play a vital role in translating complex technical concepts from our healthcare environment into simple, accessible content for Alma’s customers. Craft and execute messaging strategies for high-value Alma help content, empowering our providers and clients to understand their insurance landscape and use our platform and product effectively to solve problems. Use data to craft multi-channel, scalable content strategies to align with provider and client goals, Alma business needs, and industry best practices.